At THC Vape Kings, your satisfaction is our priority. We stand by the quality of our products and strive to provide the best customer experience possible. Please read our return and refund policy carefully.

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✅ Eligible Returns

We accept returns only under the following conditions:

• Product arrived damaged or defective

• You received the wrong item

• Product is unused, sealed, and in its original packaging

Returns must be requested within 48 hours of delivery and shipped back within 7 days of receiving return approval.

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❌ Non-Returnable Items

Due to the nature of our products, we do not accept returns for:

• Opened, used, or tampered items

• Vape cartridges or disposables after seal is broken

• Items not purchased directly from THCVapeKings.com

• Orders returned without prior authorization

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💰 Refund Process

Once we receive and inspect your return:

• If approved, your refund will be processed to your original payment method within 5–10 business days

• You will be notified via email once the refund has been issued

Shipping costs are non-refundable, unless the return is due to our error.

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🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us with photo/video proof.

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📝 How to Request a Return

To initiate a return or exchange:

1. Contact us at support@thcvapekings.com with:

   • Order number

   • Photos/videos of the item

   • Description of the issue

2. Wait for our return approval and instructions

3. Ship the item back in original condition

Returns sent without authorization will not be accepted.

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🚚 Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered. Please ensure your delivery address is accurate and secure. For issues, contact the carrier directly.

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📩 Questions?

If you’re unsure about anything or need help with a return, contact us:

📧 Email: support@thcvapekings.com